Need help? Reach out to our support team and we'll get back to you as quickly as possible — typically within one business day.
What We Can Help With
- Account issues — trouble signing in, password resets, or account deletion requests
- Bug reports — something not working as expected in the app
- Feature requests — ideas for how we can make Starboard better for your family
- Privacy & data — questions about your data, or exercising your privacy rights
- General questions — anything else about how Starboard works
Tips for Faster Support
When emailing us, including the following helps us resolve your issue faster:
- The email address associated with your Starboard account
- Your device type and operating system version (e.g., iPhone 15, iOS 18)
- A brief description of the issue or question
- Screenshots, if applicable
Policies
For details on how we handle your data and the terms governing use of the app, see: